Supabets is a popular online sports betting platform that operates in South Africa. The website offers a wide range of sports betting options, including football, cricket, rugby, and many others, as well as virtual sports, casino games, and lottery betting.
One of the key features of Supabets is their live betting option, which allows users to place bets on sports events in real-time. The website also offers competitive odds and various promotional offers for both new and existing customers.
Supabets is licensed and regulated by the Western Cape Gambling and Racing Board, ensuring that users can trust the platform and their money is safe. The website also uses SSL encryption technology to protect users’ personal and financial information.
Registration process
To sign up with Supabets, go to the Register button in the upper right hand corner and click on it. You’ll be prompted to enter a username, phone number (only numbers with the South African dial code, +27, are accepted), ID number (passport or another document), a valid email address, your first and last name, and a password. You need to enter the password twice. When you click on the big yellow button Submit, you’re confirming you’re over 18, accept the Terms and Conditions and Privacy Policy, and agree to get information from Supabets.
All players must undergo FICA completion before they can start playing with Supabets.
There are several ways to complete this process, which are via email, WhatsApp or via their self-service portal on their website.
The operator has a video on their website with details about FICA and how to complete it as well as what documents to upload. There is no need to feel worried or overwhelmed.
This section describes how to undergo the process in the different ways in brief.
Via WhatsApp
Send your FICA documents and your Supabets username to 071 550 4018
Via Email
Send your identification document and proof of residence to fica@supabets.co.za
Via Self Service Portal
This is the most complicated one. The steps are as follows:
Restricted countries
There have been indications that not all players are accepted, but there is no specific info at this time, including on the operator’s website. Nothing in the Terms indicates restricted countries or territories. It’s best to contact them about this via email or live chat.
Welcome bonuses for sports
Supabets have a ZAR 50 no deposit bonus for all new users. The offer is valid only for newly registered players.
The operator will credit your account on the next day. There is a playthrough requirement of 3x and the odds have to be 1.1 or more. You can only place single bets with the bonus.
There is also a 200% matched first deposit bonus up to ZAR 1,000 and a deposit bonus of up to ZAR 5,000. More specifically, the second one is a series totaling up to ZAR 5,000 for your first 3 deposits.
The bonus is 100% up to ZAR 2,000 with a 4x rollover requirement at odds of 14/10 or more for the first and the third deposit and 50% up to ZAR 1,000 with a 4x rollover requirement at odds of 14/10 or more for the second deposit.
Slot games providers
Among the slot games developers available at Supabets are Pragmatic Play, Yggdrasil, Habanero, and other leading providers.
Payment methods
The operator accepts many payment methods, including MasterCard and Visa credit cards, SID, Ozоw, and Pаy U. The minimum deposit for each of these is ZAR 50. Supabets also accept vouchers, for which the minimum deposit is ZAR 10.
How to deposit and withdraw money from your Supabets account
First, choose a deposit method to fund your account with. The full list is below:
As for withdrawing money from Supabets, you can choose one of the above methods or order a bank transfer from the operator.
If you choose a method different from bank transfer, you need to log into your Supabets account and follow the prompts that require you to choose the method and amount you wish to withdraw. The system will generate a unique code, after which you will need to visit a Supabets physical location.
You can send them an email at withdrawal@supabets.co.za with your username, how much you want to withdraw, and your bank account information. They will transfer the funds directly to your account.
Some users have complained about the withdrawal process, claiming that it takes too long to receive their winnings. Additionally, there have been reports of technical issues with the website, such as slow loading times and unresponsive pages.
Mobile version of Supabets
To place bets on the go, you must check-in through the main mobile site. There is no app for iOS at this time, only for Android.
Supabets mobile application
You can’t download the app from Google Play. You can only do it from Supabets’ mobile site. To download the Android app, go to your phone’s Settings and choose Security. Under Device Administration, click on the box next to Allow Unknown Sources.
Now, go to the operator’s mobile website and click on Data Free. Click on Download at the bottom of the page and Install once the app has downloaded. Once it has been installed, click on open and Sign in.
Does Supabets have a land casino?
Yes, Supabets has land casinos in South Africa, Ghana and Zimbabwe.
Support and live chat
The customer support number is +27 11 215 7000. You can also contact them at support@supabets.co.za. They have a live chat. Before you can contact an operator, you must enter your name, phone number, and email. Some users have reported issues with the customer service.
Overall review and rating of Supabets. Can we trust it?
Overall, Supabets South Africa seems to offer a wide range of sports betting options with competitive odds and various promotions. However, potential users should be aware of the reported issues with customer service, withdrawal times, and technical issues before signing up.
